[vc_row full_width=”stretch_row_content_no_spaces” el_class=”customHeaderAfbeelding” min_height=”400″ css=”.vc_custom_1742828013724{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/feedback4sports.awdev.nl\/wp-content\/uploads\/2025\/03\/Header-website-8.png?id=7966) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column css=”.vc_custom_1742827990310{margin-bottom: -40px !important;}”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1571223590916{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column css=”.vc_custom_1569840794820{margin-top: 0px !important;padding-top: 0px !important;}”][wwp_vc_breadcrumbs_dynamic show_home=”1″ show_parent=”1″ show_child=”0″ theme=”0″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1747031958976{background-image: url(https:\/\/feedback4sports.awdev.nl\/wp-content\/uploads\/2020\/02\/FocusFeedback_Background4.png?id=1494) !important;}”][vc_column width=”2\/3″][vc_column_text]<\/p>\n
[\/vc_column_text][vc_column_text]Our team is dedicated every day to helping you map customer satisfaction within your club. We want you to be satisfied, but we especially aim to improve your customer’s experience. Our goal is to increase customer satisfaction by measuring the Net Promoter Score (NPS).<\/p>\n
Would you like to know more about us, have questions or comments, or want to meet us? Please feel free to contact us.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][our_team image=”11024″ title=”Koen van Nijnatten” subtitle=”CCO” phone=”+31 06 4142 7863″ email=”koen@miles-research.com” linkedin=”https:\/\/www.linkedin.com\/in\/koenvannijnatten\/”]As Chief Commercial Officer, Koen is responsible for the growth of Feedback4Sports. With his background in market research, he helps clubs turn member feedback into higher satisfaction and lower churn. Curious about the results we can achieve for you? Koen is your first point of contact.[\/our_team][\/vc_column][vc_column width=”1\/3″][our_team image=”11027″ title=”Eric Landwaart” subtitle=”CEO” phone=”+31 06 5144 6310″ email=”eric@miles-research.com” linkedin=”https:\/\/www.linkedin.com\/in\/eric-landwaart-256b632\/”]Eric is one of the four partners behind Miles Research. He likes to look one step further than necessary, and usually already has a plan for it. Since Miles and Focus Feedback joined forces, he has been focused on one question: what can we do together now that we couldn’t do alone?[\/our_team][\/vc_column][vc_column width=”1\/3″][our_team image=”11030″ title=”Wim Graafmans” subtitle=”CFO”]As owner of Miles Research and Feedback4Sports, he puts his many years of experience to work for our clients. He translates almost any question into a solution that fits. Outside of work, you\u2019ll find him on the squash court, on his motorbike or at his restaurant De Huyskamer in Gilze.[\/our_team][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][our_team image=”11033″ title=”Dirk van Kemenade” subtitle=”CTO”]Programming runs in Dirk\u2019s blood. He wrote his first working software at the age of eight, and the world of IT has never let go of him since. As the mind behind the IT systems of Miles Research, he now also brings his technical insight to Feedback4Sports. At home, he is the proud father of his son Henry.[\/our_team][\/vc_column][vc_column width=”1\/3″][our_team image=”11068″ title=”Aron Piekema” subtitle=”Product Director”]Are you going to get started with Feedback4Sports? Then you are guaranteed to come into contact with Aron. He takes you into the world of NPS, Focus Feedback and customer enthusiasm and loyalty. Please, ask all your questions, because Aron likes a challenge.[\/our_team][\/vc_column][vc_column width=”1\/3″][our_team image=”11042″ title=”Jos de Bruijn” subtitle=”Senior Back-end Developer”]Jos is a developer in heart and soul and as a longest-serving colleague, the technology of Feedback4Sports holds no secrets for him. Together with Dave, Jos has built Feedback4Sports into what it is today. Do you have a technical question? Then Jos is there for you to answer them.[\/our_team][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][our_team image=”11039″ title=”Brian Wijnandts” subtitle=”Senior Front-end Developer”]Brian, as an experienced front-end developer, ensures that Feedback4Sports looks good to our users and is fully equipped. His mission is to make the Feedback4Sports software a little better every day.[\/our_team][\/vc_column][vc_column width=”1\/3″][our_team image=”11045″ title=”Sharon Wurms” subtitle=”Customer Success Manager”]As a Customer Success Manager, Sharon ensures our clients get the most out of our services. Sharon believes in always staying one step ahead of the clients and takes as much work off their hands as possible. She monitors in the background and contacts them promptly when necessary.[\/our_team][\/vc_column][vc_column width=”1\/3″][our_team image=”11048″ title=”Anouk Strijbos” subtitle=”Communications specialist”]Thanks to her empathy, Anouk has a good understanding of what a (potential) customer needs. With her creativity, she always strives for a good result. Inspiring and staying active is what gives Anouk her energy.[\/our_team][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][our_team image=”11036″ title=”Imke van de Pol” subtitle=”Financial Administrative Assistant”]Imke handles the financial administration. With many years of experience, she works accurately. She believes administration should be perfect. Customer satisfaction is also very important to her.[\/our_team][\/vc_column][vc_column width=”1\/3″][our_team image=”11056″ title=”Kim van Beek” subtitle=”Marketing & Communications”]Kim makes sure our insights don’t get stuck in a report. Through newsletters, socials, campaigns and the website, she makes sure people see them, read them and remember them. Because good research deserves a good story. Alongside her work with us, Kim runs her own business, where she helps entrepreneurs show online what they have to offer.[\/our_team][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"
[vc_row full_width=”stretch_row_content_no_spaces” el_class=”customHeaderAfbeelding” min_height=”400″ css=”.vc_custom_1742828013724{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/feedback4sports.awdev.nl\/wp-content\/uploads\/2025\/03\/Header-website-8.png?id=7966) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column css=”.vc_custom_1742827990310{margin-bottom: -40px !important;}”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1571223590916{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column css=”.vc_custom_1569840794820{margin-top: 0px !important;padding-top: 0px !important;}”][wwp_vc_breadcrumbs_dynamic show_home=”1″ show_parent=”1″ show_child=”0″ theme=”0″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1747031958976{background-image: url(https:\/\/feedback4sports.awdev.nl\/wp-content\/uploads\/2020\/02\/FocusFeedback_Background4.png?id=1494) !important;}”][vc_column width=”2\/3″][vc_column_text] Customer Experience Team [\/vc_column_text][vc_column_text]Our team is dedicated every day to helping […]<\/p>\n","protected":false},"author":74,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-5595","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n