{"id":9442,"date":"2025-08-25T14:21:42","date_gmt":"2025-08-25T14:21:42","guid":{"rendered":"https:\/\/feedback4sports.awdev.nl\/faq\/enqueteoptimalisatie-en-respons-verhogen\/"},"modified":"2025-09-11T06:03:54","modified_gmt":"2025-09-11T06:03:54","slug":"survey-optimization-and-increasing-response-rates","status":"publish","type":"page","link":"https:\/\/feedback4sports.awdev.nl\/en\/faq\/survey-optimization-and-increasing-response-rates\/","title":{"rendered":"FAQ Survey Optimization and Increasing Response Rates"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;bottom&#8221; el_class=&#8221;customHeaderAfbeelding&#8221; min_height=&#8221;650px&#8221; css=&#8221;.vc_custom_1754548485866{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/feedback4sports.awdev.nl\/wp-content\/uploads\/2025\/03\/Header-website-7.png?id=7923) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: right;\"><span class=\"customText1\" style=\"padding: 10px; background-color: #41b2d9; font-weight: semi-bold; font-family: 'Poppins', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; font-size: 25px; color: white;\">Customer is attention.<br \/>\n<\/span><span class=\"customText1\" style=\"display: inline-block; margin-top: 15px; padding: 10px; background-color: #41b2d9; font-weight: semi-bold; font-family: 'Poppins', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; font-size: 25px; color: white;\">No attention, no customer.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1754565456663{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1569840700387{margin-top: 0px !important;margin-bottom: -40px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_single_image image=&#8221;301&#8243; img_size=&#8221;25px&#8221; css=&#8221;.vc_custom_1569840523840{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1754565541153{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1569840551235{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][wwp_vc_breadcrumbs_dynamic show_home=&#8221;1&#8243; show_parent=&#8221;1&#8243; show_child=&#8221;0&#8243; theme=&#8221;0&#8243;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1629885731105{margin-top: 0px !important;margin-bottom: 25px !important;padding-top: 0px !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column css=&#8221;.vc_custom_1754389380393{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Information about survey optimization and boosting response rates<\/h1>\n<p>Here you will find answers to the most frequently asked questions about survey optimization and increasing response rates. Can\u2019t find the answer to your question? Please <a href=\"https:\/\/feedback4sports.awdev.nl\/en\/contact\/\">contact<\/a> us directly so we can help you as quickly as possible.[\/vc_column_text][vc_tta_accordion][vc_tta_section title=&#8221;How can I get more responses to my survey?&#8221; tab_id=&#8221;1754389398019-7cfc77c3-e482&#8243;][vc_column_text css=&#8221;&#8221;]<span data-ccp-props=\"{}\">There are several tips &amp; tricks to increase the number of responses from members: <\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Segoe UI Symbol\" data-listid=\"12\" data-list-defn-props=\"{&quot;335551671&quot;:9,&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Segoe UI Symbol&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"9\" data-aria-level=\"2\"><em>Tell members that you are collecting feedback<\/em>.<br \/>\nFor example, during onboarding, in a newsletter, at the front desk, on screens or via your social media. Make it clear that you regularly send short questions to hear what members think.<\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Segoe UI Symbol\" data-listid=\"12\" data-list-defn-props=\"{&quot;335551671&quot;:9,&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Segoe UI Symbol&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"10\" data-aria-level=\"2\"><span data-contrast=\"auto\"><em>Briefly explain why you are asking for feedback.<\/em><br \/>\nMembers are more likely to respond if they know what you do with it. For example:<br data-start=\"506\" data-end=\"509\" \/><em data-start=\"509\" data-end=\"599\">&#8220;We use your feedback to improve our sports offerings and strengthen our communication.&#8221;<\/em><br \/>\n<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Segoe UI Symbol\" data-listid=\"12\" data-list-defn-props=\"{&quot;335551671&quot;:9,&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Segoe UI Symbol&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"11\" data-aria-level=\"2\"><em>Show that you take action based on the results<\/em>.<br \/>\nFor example, share an update: <em data-start=\"687\" data-end=\"792\">&#8220;We received a lot of feedback about the busy Tuesday evening. That\u2019s why we scheduled an extra class.&#8221;<\/em> This builds trust and motivates members to participate again next time.<\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"-\" data-font=\"Segoe UI Symbol\" data-listid=\"12\" data-list-defn-props=\"{&quot;335551671&quot;:9,&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Segoe UI Symbol&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"12\" data-aria-level=\"2\"><em>Involve your team.<\/em><br \/>\nTrainers, instructors, and front desk staff can briefly mention the survey to members: <em data-start=\"980\" data-end=\"1090\">&#8220;You will soon receive an email with three short questions. We\u2019d love it if you let us know what you think.&#8221;<\/em><\/li>\n<\/ul>\n<p>In short: make it visible that you are asking for feedback, explain why, and show what you do with it. This makes members more active and engaged.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_btn title=&#8221;Back to overview&#8221; style=&#8221;gradient-custom&#8221; gradient_custom_color_1=&#8221;#40B1D9&#8243; gradient_custom_color_2=&#8221;#40B1D9&#8243; shape=&#8221;square&#8221; size=&#8221;lg&#8221; align=&#8221;left&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Ffeedback4sports.awdev.nl%2Fen%2Ffaq%2F&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;bottom&#8221; el_class=&#8221;customHeaderAfbeelding&#8221; min_height=&#8221;650px&#8221; css=&#8221;.vc_custom_1754548485866{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/feedback4sports.awdev.nl\/wp-content\/uploads\/2025\/03\/Header-website-7.png?id=7923) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Customer is attention. No attention, no customer. [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1754565456663{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1569840700387{margin-top: 0px !important;margin-bottom: -40px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_single_image image=&#8221;301&#8243; img_size=&#8221;25px&#8221; css=&#8221;.vc_custom_1569840523840{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":-1,"parent":9392,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-9442","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions | Feedback4Sports<\/title>\n<meta name=\"description\" content=\"We are happy to answer your questions. Can&#039;t find your question? Please contact us.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/feedback4sports.awdev.nl\/en\/faq\/survey-optimization-and-increasing-response-rates\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions | Feedback4Sports\" \/>\n<meta property=\"og:description\" content=\"We are happy to answer your questions. Can&#039;t find your question? 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