{"id":10543,"date":"2026-05-07T12:12:06","date_gmt":"2026-05-07T12:12:06","guid":{"rendered":"https:\/\/feedback4sports.awdev.nl\/?p=10543"},"modified":"2026-05-07T12:12:06","modified_gmt":"2026-05-07T12:12:06","slug":"gohealthclubs-2026","status":"publish","type":"post","link":"https:\/\/feedback4sports.awdev.nl\/en\/gohealthclubs-2026\/","title":{"rendered":"Daniel Koppelle – Go! Health Clubs"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” el_class=”extra-margin-desktop”][vc_column][vc_separator color=”custom” border_width=”6″ accent_color=”#21b2d8″][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1569840694595{margin-top: -70px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column css=”.vc_custom_1569840700387{margin-top: 0px !important;margin-bottom: -40px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_single_image image=”302″ img_size=”25px” css=”.vc_custom_1569840523840{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1599551886679{margin-top: -50px !important;padding-top: 0px !important;}”][vc_column css=”.vc_custom_1569840551235{margin-top: 0px !important;padding-top: 0px !important;}”][wwp_vc_breadcrumbs_dynamic show_home=”1″ show_parent=”1″ show_child=”0″ theme=”0″][\/vc_column][\/vc_row][vc_row][vc_column width=”2\/3″][vc_column_text css=””]Daniel Koppelle \u2013 Go!Health Clubs<\/span><\/p>\n

\u201cFrom day one, we know how members experience the club\u201d<\/h1>\n

[\/vc_column_text][vc_separator color=”custom” align=”align_left” el_width=”10″ accent_color=”#000000″][vc_column_text css=””]Enthusiasm is part of the DNA at Go! Health Clubs. Dani\u00ebl Koppelle, co-owner and manager of operations & academy, knows that passionate employees are the key to satisfied members. \u201cWhen employees radiate enthusiasm, members notice it.\u201d<\/p>\n

Employees who truly care about helping members also want to know how things are really going. But how do you make sure that same feeling exists at every location? Even with franchisees you do not see every day?<\/p>\n

From vision to every club location<\/h2>\n

That is exactly what Dani\u00ebl puts a lot of energy into. Go! Health has built its own online academy with e-learnings and handbooks. Every new employee, at any location, completes it within two months. Feedback4Sports is a fixed part of this process. It is not seen as an extra task, but as a natural part of how Go! Health Clubs operates.<\/p>\n

\u201cWe also explain to members themselves that feedback is very important to us. That we genuinely want to receive it. Honestly, giving feedback can feel uncomfortable. People who give feedback are often members who want to stay and contribute to improvement.\u201d<\/p>\n

By displaying feedback on the dashboard of every location, not only franchisees see what is happening, but also the coaches on the gym floor. This allows them to immediately start conversations with members.<\/p>\n

In the background, Dani\u00ebl sometimes checks the feedback from different locations himself. \u201cSometimes I wonder whether they have actually seen the feedback. But then it turns out they are already working on it,\u201d Dani\u00ebl says.<\/p>\n

Keeping the back door closed<\/h2>\n

Feedback only becomes valuable if you receive it early enough. \u201cMany clubs only ask about someone\u2019s experience after they have cancelled their membership. We already know how people experience the club from the moment they sign up. After that, we continue asking for feedback regularly so we can keep improving.\u201d<\/p>\n

Dani\u00ebl experienced what this means in practice in Spijkenisse. Two women were about to cancel their memberships. Due to a system error, they could not book their bootcamp classes. \u201cThat came up through the feedback. I asked them to give us the opportunity to solve it. In the end, they stayed members.\u201d Without feedback, they would have left. And we never would have known why.<\/p>\n

And members who do leave? They often do not leave because they are dissatisfied. \u201cUsually they leave because they are moving, for medical reasons, or because they are looking for something different in their sports activities. In general, they are still enthusiastic and satisfied. Sometimes they even come back after a while because they miss us.\u201d That knowledge provides both peace of mind and direction.<\/p>\n

Honest feedback, trustworthy reviews<\/h2>\n

\u201cWe see how easily our members give feedback through Feedback4Sports. Sometimes it is difficult for us to collect Google reviews. But through Feedback4Sports, people are very willing to share their opinion. It feels like an honest channel, not like \u2018just give us five stars because it helps us\u2019,\u201d Dani\u00ebl explains.<\/p>\n

The reviews are also displayed on the Go! Health Clubs website. Potential new members can see real experiences from real gym members before they even walk through the door. With the growth we are experiencing right now, that is not a small detail. It is our business card.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1631609727251{margin-top: 50px !important;}”][vc_single_image image=”10540″ img_size=”full” alignment=”center” css=””][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

Enthusiastic staff, satisfied members, and feedback that proves it. See how Go! Health Clubs makes it work.<\/p>\n","protected":false},"author":77,"featured_media":10540,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[65],"tags":[],"class_list":["post-10543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-story-en"],"acf":[],"yoast_head":"\nGo! Health Clubs: keep the back door closed | Feedback4Sports<\/title>\n<meta name=\"description\" content=\"Enthusiastic staff, satisfied members, and feedback that proves it. See how Go! 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