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Measuring = Knowing
Definitely!
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LogiFit
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LogiFit is the all-in-one member management software for fitness clubs, gyms and wellness centers. LogiFit offers member management, schedules and payments from one clear system. The only thing missing is insight into how members experience the club. Thanks to the integration with Feedback4Sports, this becomes automatically visible too.
The partnership between LogiFit and Feedback4Sports
Many clubs know who their members are and how long they’ve been members. But do they also know how satisfied their members are? The partnership between LogiFit and Feedback4Sports provides structural insights. NPS surveys are sent automatically, so you know exactly what your members think at the most important moments in the member journey. This way you can make targeted adjustments and easily use positive feedback for your marketing.
Want to know what’s going on in your club, but not yet using Feedback4Sports? Simply schedule a demo and discover all the possibilities.
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What the integration delivers
Thanks to the integration, you have continuous insight into member satisfaction. Because sending and classification happen automatically, you see directly in your dashboard what’s going on and which topics matter most to your members.
Experiences are becoming increasingly important, including within the fitness sector. When you as a club know what’s going on, you can adjust faster than a club that works on gut feeling. This is a great way to stand out from other clubs and increase your retention.
Who this integration is relevant for
This integration is perfect for parties working with LogiFit.
Not yet working with LogiFit, but with a different system? Then check out the overview of all integrations on our partner page.
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Frequently asked questions
Do I need to set anything up myself as a club to make the integration work?
No. If you as a club indicate interest in the partnership, Feedback4Sports makes sure everything is ready for you. After that, all surveys are sent automatically to your members.
Do all my members get the same survey?
The invitation differs for each moment in the member journey and is tailored to that moment. The questions are kept short based on the Net Promoter Score, so members can respond quickly and easily.
Does the integration cost extra time in daily management?
No, with this integration it’s actually very easy to collect and review feedback. As a club, you don’t have to do anything yourself. Feedback4Sports uses data that’s already in LogiFit. You only need to check the dashboard and respond to the feedback received.
Learn more
- Read how Feedback4Sports sets up customer satisfaction research for sports clubs: What we do
- See how automatic classification of feedback works: Automatic classification
- Read experiences from other sports clubs: Stories
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